Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Family Physicians Group (FPG), we want to help people everywhere, including our associates, lead their best lives. At FPG, we’re seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.
As a senior-focused healthcare provider, and subsidiary of one the nation’s leading integrated health companies, Humana, we put the needs of seniors at the forefront of everything we do. Our multidisciplinary team goes above and beyond to make our centers a leading health and wellness destination for communities in key Medicare markets.
The Behavioral Health Specialist 2 (LCSW) assesses and evaluates members’ needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. Behavioral Health Specialist 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
Humana’s FPG is seeking a Behavioral Health Specialist 2 (LCSW) who works to support the clinical care model by providing quality clinical mental health assessments, treatment and consultation. The Behavioral Health Specialist 2 (LCSW) employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psychosocial health issues. Behavioral Health Specialist is responsible for screening, assessing and formulating clinical treatment recommendations for patients with possible behavioral health and or substance use disorders. The Behavioral Health Specialists works as an integral part of the primary care team and makes decisions regarding own work methods, occasionally in ambiguous situations, requires minimal direction and receives guidance where needed. The main responsibilities of the role are:
Develops a comprehensive knowledge of Humana’s Care Delivery Organization strategy, best practices and tools.
Provides quality clinical consultation to providers and staff regarding patient’s mental and behavioral health and how it may be directly connected to the patient’s medical conditions
Conducts psychosocial assessments and formulates diagnoses and treatment plans to address and treat mental health and substance abuse comorbidities
Provides therapy and behavioral interventions using evidence-based techniques with follow up support
Provides psychoeducation for patients and their support systems
Completes clinical documentation including assessments, treatment plans, progress notes and coding and billing
Collaborates with and supports clinic level resource programs such as resource social worker, care coach and clinical pharmacist
Ensures adherence to defined policy, procedures and licensing standards based on federal, state, and local requirements
Assists leadership with behavioral health initiatives, workflows and training of new Behavioral Health Specialist
Masters Social Work
LCSW or equivalent for the state required
3+ years healthcare system experience in a clinic setting
Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders (DSM5, ICD10)
Experience working with the geriatric population; especially with patients who have complex behavior and medical conditions
Experience with assessments and formulating diagnoses and treatment plans for common mental health and/or substance abuse disorders
Working knowledge of and experience with evidence-based treatments modalities and behavioral health interventions for common mental health disorders
Effectively meet and exceed customer needs; build productive relationships with physicians, internal customers, and takes responsibility for customer loyalty and satisfaction
Work effectively and cooperatively with other members of the CDO Team establishing and maintaining good working relationships. Must have strong team orientation and collaboration. Seek to achieve common goals that contribute to the overall success of the organization
Demonstrate strong interpersonal/verbal communication and consultation skills
Ability to multi-task and work in fast paced changing environments
Comprehensive knowledge of Microsoft Office applications, including Word, Excel and Access
Ability to travel between clinic locations
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
If selected for this role, you will be required to complete and pass background check/investigation for AHCA compliance
Bilingual, Fluent in English/Spanish
Ideally over three years of clinical experience – specifically integrated health and or mental health based operations with diverse populations
Trained in mental health, substance abuse, trauma informed care, social systems, geriatric mental health, cultural humility/competence and familial aspects of psychological and medical conditions including evidence-based treatment techniques
Medicare ID Number
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read a set of interview questions and you will enter/text responses to each question. You should anticipate this interview to take about 10 minutes. Your interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.
Scheduled Weekly Hours