Work Location(s): Raytown, MO, US
We need you! Do you have a strong desire to help serve our senior population as we adjust to the current health care environment in our community?
Partners in Primary care is a senior-focused primary care clinic organization with 8 local clinics across the Kansas City market. Our culture is focused on team work and providing a positive and welcoming environment for all. As we continue to expand our Primary Care Healthcare Service we are looking to hire a dynamic Front Office Specialist to join the team!
Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Partners in Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Partners in Primary Care, we’re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.
The Care Management Support Assistant 1 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members’ needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Care Management Support Assistant 1 Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
High School Diploma or GED
Experience with Microsoft Office Word, Outlook, and Excel
Experience in a patient-facing or customer facing position
Demonstrated excellent patient or customer service and communication skills
Professional demeanor and communication at all times
Familiarity with care and well-being resources, or ability to research and obtain information
This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Must be able to work at the clinic located at: 9300 E. Gregory Blvd., Suite A, Raytown, MO
Experience in a patient-facing or customer facing position within a medical office or healthcare setting
Experience with EMR's
Knowledge of medical terminology
Experience with Geriatrics
Knowledge of Managed care and Medicare
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Scheduled Weekly Hours
Equal Opportunity Employer
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