RN Care Coach
Req Number: R-244083
Category: Nursing and Social Workers
Posted Date: January 5, 2021
Category: Nursing and Social Workers
Posted Date: January 5, 2021
Work Location(s): Independence, MO, US
Olathe, KS
Description
The Care Coach 2 assesses and evaluates member’s needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
Responsibilities
The Care Coach 2 employs a variety of strategies, approaches and techniques to manage a member's health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Required Qualifications
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Active RN license in the state of employment (KS or MO license- without restrictions)
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2 or more years of relevant experience (chronic disease management-highly preferred; Hospice or Acute Inpatient Care, Home Health or Outpatient care acceptable)
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Intermediate to advanced proficiency with Microsoft Word, Excel and Outlook
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Detail oriented and comfortable working in a fast paced environment
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Strong verbal and written communication skills
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This will be a partial work at home position with the expectation of floating between the Independence and Olathe clinics
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Must have valid Drivers license
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This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
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Must have a separate room with a locked door that can be used as a home office.
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Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M
Preferred Qualifications
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Bachelor's degree in Nursing (BSN)
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Case Management Certification (CCM)
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Prior experience with senior population
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Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
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Experience with health promotion, coaching and wellness
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Knowledge of community health and additional community resources
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Experience with cardiac/pulmonary/diabetic patients
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Experience with Home Health and/or Hospice
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Knowledge/Experience with HEDIS
Additional Information
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read to a set of interview questions and you will enter/text responses to each question. You should anticipate this interview to take about 10 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Scheduled Weekly Hours
40
Equal Opportunity Employer
It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact yourcareer@humana.com for assistance.
Humana Safety and Security
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